Heat pump services · Courtenay
Heat pump service and repair in Courtenay
We service heat pumps across the valley, including systems installed by other contractors.
Courtenay Heat Pumps services and repairs heat pumps in Courtenay, Royston, and Union Bay. We recommend servicing your system every 12 months to keep it running at full capacity. We fix airflow issues and refrigerant leaks before they cause major trouble. You can call us for repairs on any setup, including systems we did not install.
Most of what we get called to is not a failure. It is a system that has been running at reduced capacity long enough that you stopped noticing, usually from restricted airflow or a slow refrigerant loss. Both are cheap for us to find on a schedule and expensive for you to find in February.
What annual service actually covers
We check coil condition, refrigerant charge, airflow and static pressure, condensate drainage, electrical connections and the defrost cycle. If yours is ducted, your filter and return path account for most of the capacity you lose between our visits.
Salt air and coil life
If your outdoor unit is within sight of the water it corrodes faster than the same unit two kilometres inland. A coated coil costs you more up front and is often the difference between us cleaning your condenser and replacing it — along the Royston and Union Bay shoreline in particular.
Who is permitted to work on refrigerant
Refrigeration and air conditioning mechanic is a compulsory trade in British Columbia, meaning only certified mechanics can handle refrigerant. Our mechanics complete 6,210 hours of work training and 33 weeks of technical instruction to handle your gear safely.
What's included
Annual heat pump maintenance
We check the coil, charge, airflow, drainage, electrical connections and defrost cycle.
Diagnostic and repair
We measure before we quote parts, on a system of any age and any installer.
Coastal coil cleaning and corrosion assessment
We recommend a coated coil if your outdoor unit sits in salt air near the water.
The installation process
- 1. Symptom and history — we ask you what changed, when, and what the system was put in to do in the first place.
- 2. Measurement — we take charge, airflow, static pressure and electrical readings before we quote you a single part.
- 3. Repair or service report — we either fix it, or give you a written account of what we measured and what it means for how much life your system has left.
People also ask
How often does a heat pump need servicing?
Once a year covers most systems. For coastal installations, and anything running as the sole heat source, we check them before the heating season starts, not during it.
Is a system installed by another company still serviceable?
Yes. We do not care who installed it — we will service and repair it either way.
Does skipping service void a warranty?
Manufacturer terms vary, and most are written around documented maintenance. We rarely see a warranty actually voided over it. What we do see is a slow loss of capacity that goes unnoticed for years and quietly costs more to run.
Serving nearby communities
Keep exploring
- Compare heat pump costs
Typical price ranges before and after rebates.
- Ductless mini-split installation
We install ductless mini-splits in the Comox Valley, using 1 outdoor unit and up to 3 indoor heads. We check your CleanBC rebate options before quoting.
- Ducted heat pump installation
We install central ducted heat pumps that heat and cool your whole house in the Comox Valley. We measure your ducts first to see if you can reuse them.
- All heat pump services
- Back to home
Ready for a heat pump service quote in Courtenay?
We offer free in-home estimates across the Comox Valley.
Text or call (778) 909-8757